Privacy Policy

This Privacy Policy governs the manner in which the website collects, uses, maintains and discloses information collected from users (each, a 'User') of the website ('Site'). This privacy policy applies to the Site and all products and services offered by company.

1. Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

i. The privacy of our site visitors and registered members and the security of their personal information is very important to us. Other than as set out below or as required or permitted by Australian law, we do not disclose your personal information we collect to third parties. That includes for the purpose of allowing third parties to direct market their products and services, unless you agree to us doing so on an “opt in” basis.

ii. Members can remove their email address from our newsletter database at any time by following the ‘unsubscribe’ link at the foot of each issue of our newsletter. Please contact us if you would like us to assist with the removal of your presence from our website or if you’d like help opting out on communication from us.

iii. User’s comments may be used in our newsletters and on our social media channels. We will make every effort to attribute the quotes to the name or username supplied. Be aware that when posting or commenting, your words may end up being redistributed in this way.

iv. We use social media channels to distribute news, announcements, promotions, articles and to answer questions. If you submit or post comments, images, recordings or other personal content for public display on social media, or on our website, that information may be available for anyone in the world to read/view/comment on. We encourage you to read the separate social media privacy policies which relate to social media use and which are published by each respective social media organisation. We are not responsible to you for the information handling practices of social media.

v. If you access or connect via social media, we may access personal information or content you have elected to share on social media with us, such as your name, age, date of birth, gender, profile picture, email address, followers or friends lists and any other information which you have disclosed or posted in connection with that social media.

vi. While we do not collect any passwords, when you access through social media or when you connect our services to social media, you are authorising us to collect, store and use that information and content in accordance with this Privacy Policy.

vii. In the event we sell some or all of Flying Solo Pty. Ltd. or any assets forming part of our business, or are otherwise involved in a merger or joint venture involving all or part of our business, you agree that we may transfer to the other party(s) involved in the transaction or joint venture, your personal information. We may also disclose your personal information to other parties as part of any due diligence process in connection with transactions, mergers or ventures of this nature, or in connection with the sale of shares in our company.

viii. You expressly consent to us using your personal information for all of these purposes.

2. Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

3. Web browser cookies

Our Site may use 'cookies' to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

4. How we use collected information

Company may collect and use Users personal information for the following purposes:<

  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To send periodic emails
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

5. How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

6. Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

7. Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

8. Changes to this privacy policy

Company has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

9. Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

10. Contact

If you have a question or concern about this Privacy Policy, please contact us via the link in our site footer, or via snail mail to: Flying Solo Pty Ltd., Johnson's Building, Level 6, 36 Grosvenor Street, Sydney, NSW 2000 Australia.